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Home > Support > AFTER-SALES FAQ

AFTER-SALES FAQ

Q:HOW LONG WILL IT TAKE TO GET MY REFUND ONCE THE RETURN PROCESS HAS BEGUN?
A:Refund will normally be returned within 10-15 working days once we received your returned products. Actual timeline will be vary from different inter-banking process.

Q:HOW CAN I CHECK AFTER-SALES PROGRESS?
A:To check after-sale prograss, please contact local customer service center. For the contact information, please visit //www.po.co/uk/.

Q:WHAT IS THE PRODUCT WARRANTY POLICY OF PO.CO?
A:For product warranty policy, please go to //www.po.co/uk/service/warranty/ and find the access button on the top of page.

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